HE Mattar Al Tayer, Director-General and Chairman of the Board of Executive Directors of Roads and Transport Authority (RTA), has launched the upgraded version of RTA’s website in the presence of a host of CEOs.
The Home Page as well as the most frequently used pages of the website were redesigned in the light of a comprehensive study that addressed the needs of customers as well as the speedy access to the most commonly used services.
“Upgrading RTA’s website is part of our efforts to meet the needs of the Smart City that attaches high priority to the happiness & welfare of residents through delivering highly efficient services,” commented Al Tayer.
“The new website has been restructured and services in the Main Menu have been reclassified per customer categories namely: Drivers & Vehicles, Public Transport Users, and the Business Sector. Reviews, comments and suggestions of surfers have been attended to, and the new version includes a feature enabling visually handicapped users to surf the website & review contents smoothly, regardless of the degree of their visual impairment.
Launching this service echoes RTA’s keenness to reach out to various community segments, especially the disabled, considering them an integral component of the social fabric. In the context of its strategy and social responsibility, the RTA always endeavours to address the needs of this important segment and communicate with it in a bid to enhance their social integration,” he said.
“The RTA has also redesigned the Service Directory with a view to making it compatible with the standards of usability, design and accessibility. It has also upgraded the Search Engine to streamline the use & access to additional information, and activate the feature of search per the most frequent terms used by visitors; ensuring a smooth & express surfing experience between webpages.
Page contents have been paraphrased to make them more definitive to ensure better serving the needs & expectations of users, rendering the overall content more vibrant, accurate and relevant. More info