Dubai Customs’ Passenger Operations Department at Dubai International Airport, Terminals 1, 2 and 3 has dealt with around 12 million passengers and checked about 18 million luggage items coming through 39,000 flights during the first half of 2017. 360 seizures and 6,500 customs transactions were recorded.
Ibrahim Al Kamali, director of passenger operations at Dubai Customs pointed out that Dubai Customs has made travel an easy hassle-free experience through the application of smart technologies.
Dubai Customs’ internally developed applications and systems have helped streamline passengers’ arrivals and departures.
“The Smart Inspection System, for example, reduces inspection time by 50% to 70%. Al Kashif Inspection Smart Vehicle, the first of its kind in the world, saves clients’ time and efforts. Another Dubai Customs’ innovation; the smart customs clearance vehicle, simplifies and expedites clearance procedures for the disabled, the elderly and VIPs, amongst many other innovative services and facilitations. We also provide advanced training inspectors from different customs departments in the UAE in coordination with Dubai Customs’ training center” Al Kamali said.
The Passenger Operations department is all geared up to deal with the pilgrimage season. Preparations are now in place to help pilgrims travel easily from, into and to Dubai airports. A meeting on this was held in the presence of a number of strategic partners of Dubai airports including the passenger Operations Department, FlyDubai, Saudi Airways, Dnata, Dubai Taxi, etc. More info
Source: Dubai Media Office