By Nashwan Atta’ee RTA Dubai www.zawya.com
The Roads & Transport Authority (RTA) announces the launch of the eWallet service, offering companies and corporate customers a safe and easy-to-use payment method for processing their transactions with the Licensing Agency, most notably the renewal of vehicle registration, and the payment of traffic fine services.
The new service is set to be up and running next June.
In a statement made in this regard, H.E. Mattar Al Tayer, Chairman of the Board and Executive Director of the RTA, said: “The launch of this service echoes RTA’s commitment to diversify service delivery channels highlighted by the internet. The RTA has therefore charted a holistic strategy for switching the service offering to the online mode in keeping with the vision and polices of the eGovernment of Dubai. The initiatives and activities undertaken by the RTA in offering services online have had an immense impact on streamlining and easing the customers service experience.
“The eWallet is a new service for businesses & corporate entities enabling them to pay fees and fines pertinent to the services of the Licensing Agency such as vehicle registration, vehicle transfer, and the change of vehicle ownership services among others in a handy and a safe environment. The eWallet can be set up by submitting an application for opening an account with the RTA through a variety electronic or manual channels. The customer then deposits a certain amount in the account with the RTA by means of bank transfer, following which the customer can pay fees or fines through the eWallet, and accordingly process the required licensing transactions.
The launch of the service came in the light of a study & survey conducted by the RTA covering companies and entities that have large fleets with the aim of devising the best techniques to encourage them to use e-services in processing their licensing transactions. The study concluded that some companies do not favour the use of credit cards as they involve high risks to business owners,” explained Al Tayer. More info