The Dubai Taxi Corporation (DTC) at the Roads and Transport Authority (RTA) has launched its revamped website offering e-services in a handy and smooth manner enabling visitors access to information about the DTC, sitemap and main menus in a bid to realize its objectives and strategies of being Pioneers in Passengers Transport Services.
Ahmed Khalfan Al Suwaidi, CEO of the Dubai Taxi Corporation said: “The aim of redesigning the website is to accommodate the new Smart Government drive, develop a policy for the smart transition and the delivery of quality services, and keep pace with the edge-cutting technologies and world-class practices adopted in advanced countries.
Our aim is also to make our services more accessible to the user and deliverable in a record time as we appreciate the importance of delivering services in a smooth, speedy and transparent manner that meets the needs of customers spanning all community segments in the context of our endeavours to bring happiness to customers, and add a touch of luxury & distinction to the taxi service in Dubai.
“The newly designed website has a bilingual interface (Arabic/English) and is enriched with pages displaying key information about the DTC including its history, press releases, services & facilities, fleet, fare, driver services, tenders, events, careers, opinion polls, complaints & suggestions, SMS service, e-booking in addition to a variety of other sub-menus that help the user obtain the required information or surf archive news. The website is also perfectly compatible with other mobile devices such as smart phones and tablets,” explained Al Suwaidi.
“A new feature has been added for job seekers where vacancies and job prospects in the DTC are displayed and applicants can submit applications online. A new service is added offering a rough calculation of the taxi fare depending on the type of cab and the timing of the trip, i.e. during normal days or peak times,” he continued.
“The menu of our website contains ‘Our Services’ detailing various taxi services on offer including Public Taxi, Airport Taxi, Ladies & Families Taxi, Special Needs Taxi, Hatta Taxi, VIP Taxi and Mashaweer service. ‘Our Drivers’ menu contains a brief account about cabdrivers, nationalities, training, joining DTC, and online testing model. Surfers can also drop thanks to a driver by filling an online form containing the driver’s details along with the trip time and place.