By Janice Ponce de Leon, Staff Reporter www.gulfnews.com
Dubai: If you feel you were dealt with unfairly by your examiner or your instructor during your quest to obtain a driving licence in Dubai, fret not as the Roads and Transport Authority (RTA) wants to hear from you.
The Driver Training and Qualification Department at the RTA Licensing Agency has launched a new initiative called “Afedna” (Arabic for “Advise us”), which aims to compile constructive opinions of those who have recently obtained their driving licenses.
The survey is aimed at gathering feedback from previous students from all driving schools with the purpose of reviewing and improving the curriculum, level of service and performance of all agencies.
“The main objective is to give students the freedom to express their opinion without fear that his opinion might backfire on him,” Hussain Al Saffar, Director of Driver Training and Qualification at the RTA, told Gulf News.
“We constantly seek to lay down development initiatives and plans that aim to promote and develop the driving schools in Dubai at the highest international standards in this field.” More info