Vehicle owners with Dubai registration plates can now opt for an ‘automatic renewal’ service online, it was announced on Wednesday.
Motorists just need to log on to the webiste of the Roads and Transport Authority (RTA) and sign up for the service under the ‘licensing services’ tab.
The customer then needs to enter his/her vehicle plate number.
“It is possible to renew registration 90 days before the expiry date. The client may also specify the maximum amount permitted for paying fines through the e-wallet, verify the e-mail address, select the delivery method of the new registration card, complete the information and confirm the subscription to the service. A text message is sent to the client, confirming subscription to the service,” the RTA said.
Motorists can use the automatic renewal service and have the vehicle registration renewed on the due date.
“A notification is sent stating that the vehicle(s) registration is under process along with a confirmation of fee payment through the e-wallet. The client can then receive the registration card through the postal company or one of the RTA’s customer happiness centers in case plates need replacement,” the RTA added.
The service was earlier only available for clients in the corporate sector. The step is part of the digitalisation of RTA’s services and Smart City drive of the Government of Dubai.
“The automatic renewal of vehicle registration service is part of the licensing agency’s plan for migration to online services. The service is now up-and-running for vehicles of both companies and individuals through the RTA’s website (www.rta.ae).
The beneficiary is required to have an e-wallet account,” said Jamal Assada, director of vehicle licensing at the RTA’s licensing agency.
The e-wallet is a free service that enables clients to pay for service fees. “To be able to use the e-wallet service, the client needs to have an account in the e-wallet service through signing up on www.nol.ae, complete the information, associate the service with the licensing services, and add credit to the account through a credit card or Al Ansari Exchange. The service aims to reduce customers’ visits to service centres, and make them happier,” Assada added. More