By Faisal Masudi, Staff Reporter www.gulfnews.com
Dubai: The Roads and Transport Authority (RTA) responded rapidly to a Dubai Metro disruption and helped passengers after a truck tyre fell on the track on Monday, a senior official said.
Mohammad Yousuf Al Mudharreb, director of operations at the RTA’s Rail Agency, said the response team was on the scene within 15 minutes of an alert that an object was on the track between the Jebel Ali and Danube stations.
The alert was received by RTA Control Room officials at around 5am, during a routine “security sweep” of the track before the day’s passenger service had started.
The sweep is done on both Red and Green Lines going in both directions.
“The train had stopped automatically and alerted the Control Room. We responded as the object, if it’s big, needs to be assessed. ‘What is its source; how did it end up in that location?’
“We carry out deep investigations. We always have contingency plans in place, and involve different departments, so the Metro keeps running smoothly and safely for our passengers,” Al Mudharreb added. More info