Rapid RTA response limits Metro disruption

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By Faisal Masudi, Staff Reporter  www.gulfnews.com

Dubai: The Roads and Transport Authority (RTA) responded rapidly to a Dubai Metro disruption and helped passengers after a truck tyre fell on the track on Monday, a senior official said.

     Image Credit:     Photo credit Photo Caption lead in As a result of an accident between a truck and a vehicle at an intersection near Jebel Ali that sent a frame of a truck falling onto the metro line causing damage to the tracks, Dubai Metro service stops trips in the direction of Al Rashidiya to Jebel Ali stations. Taxi and Bus transportation services work hand-in-hand, positioned at these stations in order to minimise any inconvenience caused to travellers. Photo Clint Egbert/Gulf News
Image Credit: Photo credit Photo Caption lead in As a result of an accident between a truck and a vehicle at an intersection near Jebel Ali that sent a frame of a truck falling onto the metro line causing damage to the tracks, Dubai Metro service stops trips in the direction of Al Rashidiya to Jebel Ali stations. Taxi and Bus transportation services work hand-in-hand, positioned at these stations in order to minimise any inconvenience caused to travellers. Photo Clint Egbert/Gulf News

Mohammad Yousuf Al Mudharreb, director of operations at the RTA’s Rail Agency, said the response team was on the scene within 15 minutes of an alert that an object was on the track between the Jebel Ali and Danube stations.

The alert was received by RTA Control Room officials at around 5am, during a routine “security sweep” of the track before the day’s passenger service had started.

The sweep is done on both Red and Green Lines going in both directions.

“The train had stopped automatically and alerted the Control Room. We responded as the object, if it’s big, needs to be assessed. ‘What is its source; how did it end up in that location?’

“We carry out deep investigations. We always have contingency plans in place, and involve different departments, so the Metro keeps running smoothly and safely for our passengers,” Al Mudharreb added. More info