The Commercial Transport Activities Department at the Roads and Transport Authority (RTA) in Dubai has activated the e-traffic link scheme with the Department of Economic Development (DED) in Dubai with the aim of issuing all sorts of commercial transport licenses, identifying and controlling the lack of incompatible corporate details at the disposal of both parties, and expediting data copying and feeding through obviating the need for manual entries.
Nabeel Al Ali, Director of Commercial Transport Activities at RTA Licensing Agency, said: “The Dubai Emirate is undergoing sweeping developments at all levels, particularly as regards the delivery of best-in-class services to corporate clients operating in commercial transport and car rental activities in the Emirate. This has prompted us to team with the DED in establishing an e-link to ensure asset sustainability, improve customers satisfaction and make people happier, besides enhancing the accuracy of data sharing & information management in an efficient manner that saves the time and efforts of both employees and clients.
“The new systems enables the sharing of all information related to commercial licenses, including those relating to licensing bodies currently dealing with the DED (Tarakhees, Department of Tourism, Dubai Silicon Oasis), besides copying details of partners from the database of the DED without having to enter it manually in the event of issuing new licenses and the joining of new partners along with a report to officials about the details of businesses and the extent of their consistency in order to take appropriate actions. The project has brought about positive deliverables as the minimum time needed to process the transaction is now slashed to 5 minutes and the average waiting time has become 10 minutes only. More info