Dubai As many as 170 services of the Roads and Transport Authority (RTA) are now available online, officials have said, reiterating their commitment to continue to enhance online services.
Mattar Al Tayer, Chairman of the Board and Executive Director of the RTA said that the authority has mapped out an integrated strategy to convert and deliver services online in line with the strategy of the Dubai eGovernment. The aim is to enable customers to complete more transactions online without having to visit customer service centres, Al Tayer said.
The total number of e-services provided by the RTA increased from 24 services in 2005 to 164 services in 2011 to 170 services at present. Accordingly, the number of online payment transactions increased from about 281,000 transactions in 2008 to about 475,000 transactions in 2011.
The revenue collected online reached 231 million dirham in 2011, as compared to 65.6 million dirham in 2008.
The number of visitors to the RTA website (www.rta.ae) increased from 926,000 hits in 2009 to 5.336 million hits in 2011. Also, the number of text messages jumped from 25.089 million messages in 2009 to 34.164 messages in 2011.
The number of users of RTA e-services jumped from 12,677 users in 2006 to 137,000 users in 2011, and the number of firms registered in RTA portal reached 12,000 firms in 2011 compared to 3,000 firms in 2006.