DUBAI – Dubai’s Roads and Transport Authority (RTA) will consider increasing the baggage allowance on Metro trains, but only if “tens of thousands of residents” ask for it, UAE daily Emirates Business reported on Sunday.
Currently passengers are only allowed hand luggage and overnight bags onboard the new train service, which launched in September.
Similar urban rail systems in other major cities in Europe and America do not enforce such limits.
The rule has left many residents baffled as the Metro services also link the airport’s Terminals 1 and most travellers carry luggage, the newspaper added.
Ramadan Abdulla Mohammed, director of rail operations department of RTA, said the policy followed the standards of Hong Kong and Singapore which only allow handbags.
“These cities have airport express trains which are dedicated to travellers. As a result, their metros only allow hand baggage,” he said. “We have followed that standard [in our Metro].”
Dubai does not have a dedicated train service for the airport.
The RTA says it is willing to change its baggage policy if tens of thousands of residents complain about the issue.