Smart apps in Dubai: Do they work?

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By Suchitra Bajpai Chaudhary, Senior Reporter  www.gulfnews.com

Dubai: With the UAE having the highest number of mobile phone subscribers in the world, Dubai Smart Government has created many mobile solutions including mobile apps, mobile payment gateways, a dedicated mobile portal and a mobile SMS gateway.

You can now get many Dubai government services through your smartphones by downloading apps. The apps on offer are diverse in their content and purpose. From social issues, education and health, utility payment, security and justice, tourism, travel environment and infrastructure to business and consumer issues, government apps run the gamut. They are meant to make your life easy and are free to download.

There is a range of things you can do with these government apps — from paying utility bills including mobile, internet, landline and e-vision, to topping up Salik and Nol RTA accounts, clearing RTA fines, enquiring about visa issues (General Directorate of Residency and Foreign Affairs (GDRFA) Dubai Police), municipality and Rera (Real Estate Regulatory Authority) affairs. And all of this is in a secure environment, with easy registration steps. iPhone users can download the mPay app from the appstore, while Android users can download from the Google Playstore.

But is that all there is to the story? How good are the apps and do they match up to their claims? More info

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