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RTA mulls future of Customers Service with IBM

The Customers Service Department, Roads and Transport Authority (RTA), stresses that customers do come first in the business of the RTA; which assigns paramount attention to this aspect through handling customer requests in a highly professional manner and full respect in order to process them in the shortest time possible with high accuracy and transparency such that customers feel satisfied and that they really come first i.e. to ensure that such an exercise lives up to one of the strategic goals the RTA is seeking to materialize in the interest of all spectrums of the community.

RTA chief tours service centres

Mattar Al Tayer, Chairman of the Board and Executive Director of the Roads & Transport Authority (RTA), renewed RTA’s commitment to deliver high quality and speedy services to customers.

RTA Customers Council discusses Salik-related services

The Roads and Transport Authority - Nashwan Atta'ee: Mohammed Obaid Al Mulla, Board Member and Chairperson of Customers Council at the Roads and Transport Authority (RTA) reiterated RTA's standing commitment to deliver best-in-class services to customers hailing from all community segments under the ongoing endeavours to diversify the delivery channels of all services including the toll gates fees (Salik).