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Customers Council reviews service delivery channels

In its 39th gathering with customers, the Customer Council of the Roads and Transport Authority (RTA) examined the service delivery channels along with mechanism in place in delivering the entire RTA's services in order to share ideas with a view to leveraging the business flow and realizing the best possible results.

RTA briefs Dubai Chamber delegation on customer service programmes

A delegation from the Dubai Chamber of Commerce and Industry visited the Customer Service Department, Roads and Transport Authority (RTA) to get acquainted with the systems and programmes adopted by the Department in customer relations, especially as regards suggestions made by internal or external customers along with the mechanism adopted to motivate them to make feasible suggestions in the context of sharing experiences capable of improving the overall business conduct.