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Dubai driving licence renewal goes completely online

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The Roads and Transport Authority (RTA) has confirmed the full gradual electronic transition of four drivers licensing services and has ceased offering them through...

92% of general complaints sorted on time, 99% of emergency complaints...

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The Roads and Transport Authority (RTA) reiterated its keenness on the professional handling of customer complaints to ensure that issues raised are sorted at...

Customers Council reviews service delivery channels

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In its 39th gathering with customers, the Customer Council of the Roads and Transport Authority (RTA) examined the service delivery channels along with mechanism in place in delivering the entire RTA's services in order to share ideas with a view to leveraging the business flow and realizing the best possible results.

RTA introduces new system to serve bus commuters

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The Roads & Transport Authority (RTA) has recently completed a video electronic link between the Call Center (8009090) and the Operations Control Center of Public Transport; where dedicated monitors have been mounted in the Call Center; enabling accurate & direct tracking of bus movement and schedules.

RTA briefs Sharjah Transport delegation on the best systems of commercial...

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The Commercial Transport Dep't at the Licensing Agency of the Roads & Transport Authority (RTA) has recently briefed a visiting delegation from the Sharjah Transport Corporation on the best practices relating to commercial transport, and key projects & programs to be undertaken this year in line with the highest international standards.