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RTA briefs Qatari delegation on processes of Call Center

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The Roads & Transport Authority (RTA) has recently received a delegation from the General Directorate of Borders Passports & Expatriates Affairs in the Ministry of Interior, Qatar to brief them on the best programs & systems in use at RTA Call Center and Dubai Metro Control Center at Rashidiya with the aim of exchanging expertise to improve the quality of service offering.

Dubai Metro Scoops 3 Middle East Rail Awards 2012

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The Dubai Metro has bagged three excellence awards at the level of the Middle East in winning the Rail Project of the Year Award 2012, Rail Visionary of the Year Award, and Special Merit Award for Commitment to the Environment Award.

RTA's Rail Agency updates Rail Code hyperlink

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Roads and Transport Authority - Manal Khaled: The Rail Agency at Roads and Transport Authority (RTA) updated the hyperlink of rail regulation laws & infrastructure regulations applicable in the Emirate of Dubai.