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Tag: Customers Relations Management (CRM) System
The Dubai Taxi Corporation (DTC), Roads & Transport Authority, (RTA) called upon the public and visitors to cooperate in safeguarding their belongings & personal items when boarding taxicabs in a bid to minimize the number of complaints made and accordingly attain customers satisfaction in line with its vision of: Pioneers of Passenger Transport Services.
As the number of complaints about lost items in taxis increases, the Dubai Taxi Corporation (DTC) operated by the Roads and Transport Authority (RTA) has urged passengers to take better care of their belongings. In case of a lost item in taxis, customers are urged to register a complaint through the call centre (8009090), DTC website (www.dubaitaxi.ae), or RTA website (www.rta.ae).