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RTA works to reduce taxi waiting time

“The new system divides Dubai city into 180 areas. When a call is received the system automatically tracks down the taxi closest to the location of the caller and that taxi is dispatched to the caller,” Adel Shakeri, Director of Transport Systems at the Public Transport Agency said. The previous system divided the city into 72 areas and hence was less efficient.

More people booking Dubai taxis over the phone

The number of cabs being booked over phone has increased by close to 16 per cent in 2011, the Roads and Transport Authority (RTA) has said. In 2011, the number of cabs booked by cab users through the Booking and Despatch Center at RTA's Public Transport Agency increased to 5,080,903 bookings, up by 16 per cent, as compared to 4,393,826 bookings in 2010.