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Commenting on the new device, Ahmed Mahboob, Director of Customers Service at RTA said, “The self-service kiosks are smart devices that enable customers to process various transactions themselves, thus obviating the need to visit the service centers, and accordingly save their time and effort.”
In Dubai, the ID card will be made mandatory from December for expatriates working in government and semi-government organisations, in order to obtain traffic services. But it will be mandatory for all expatriates in Dubai to access traffic services by mid-2012.
"It is an absolute must to present a valid national ID card in applying for a Monthly Pass. This is RTA policy," Mohammad Yousuf Al Mudharreb, Director of the Unified Automated Fare Collection Department at the Roads and Transport Authority (RTA).