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"The video showcases a number of regulations and guidelines to be complied with, to ensure customer satisfaction and avoid offences, which are mostly attributed to passengers' poor knowledge about these guidelines. The two-minute video was shown in all 44 trains, on screens mounted in carriages.
The CEO of the Dubai Metro operator Serco Group has said he is confident that problems encountered with the rail system’s Red Line will not reoccur when the Green Line opens this September.