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Hala customers will get a booking confirmation in less than 10 seconds, get a taxi in an average of 3.5 minutes, and benefit from an enhanced experience with an average quality rating of 4.8/5 stars
Taxis booked by phone are arriving faster in Dubai even as demand rises rapidly, new figures suggest. It takes about 13 minutes on average for taxis to reach customers — around two minutes less than last year’s average wait, said the Roads and Transport Authority (RTA).
The Roads and Transport Authority (RTA) has launched a new and vital service considered the first of its kind in Dubai Emirate targeting taxi sector billed as “HALA Taxi” and tailored to handle the incoming booking requests at the Booking & Dispatch Center of RTA Public Transport Agency.