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RTA adopts ‘Design Thinking’ concept to enhance corporate performance

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The RTA has delivered a lecture entitled Design Thinking focusing on the methodology & technique of this type of thinking along with its role in generating & improving products.

Hotel guests will be required to pay ‘tourism dirham’

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Hotel guests will soon have to pay a “tourism dirham”. It is a fee that will be imposed on guests staying at hotels and hotel apartments in Dubai.

RTA trains employees on 7-star customer service

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The Customers Service Department, Corporate Administrative Support Services Sector, Roads & Transport Authority (RTA), has recently held two training courses in cooperation with Burj Al-Arab entitled: The Vision of Dubai Ruler for 7-Star Service, attended by 42 employees of Customer Service Centers, Call Center, and Customer Care Section of the RTA.

RTA Customers Council explores with Nol card users improvement of various...

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In its 24th session with clients of the Corporate Technical Support Services Sector, and Nol cards users, the Customers Council of the Roads & Transport Authority (RTA) has discussed core issues related to the optimum use of various types of Nol cards with the aim of probing views, suggestions and constructive concepts of the largest possible chunk of the public about the improvement of performance and mechanism of Nol cards.