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More than 12,000 incidents of lost items were reported by taxi passengers last year. Even though the number was less than half compared to those in 2010, the Dubai Taxi Corporation (DTC) and Roads and Transport Authority (RTA) has taken an initiative to bring it down even further.
The Roads & Transport Authority (RTA) has won the GCC Best Customer Service Award in the field of eServices of licensing drivers & vehicles and payment of all sorts of offences during an event held at the sidelines of the 2nd GCC eGovernment Conference and Exhibition recently convened in Kuwait.