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Nakheel has hired the services company Serco to take over operations of the Palm Jumeirah Monorail after cancelling a contract with the Singaporean rail company SMRT Engineering last month. Serco, which operates and maintains Dubai Metro, took over the 5.5km line on Palm Jumeirah last Friday.
Developer Nakheel has hired the British company Serco to operate and maintain the Palm Jumeirah Monorail, the company said in a statement. The Palm Jumeirah Monorail was the first such project to be constructed in the Middle East. The system is fully automatic and driverless and can carry up to 2,400 passengers per hour per direction in four separate trains, each made up of three cars. At full capacity, the figure rises to a maximum of 6,000 people in nine vehicles.
It was confirmed by Abdul Rida Abu Al Hassan, Acting CEO of the Rail Agency, The Roads & Transport Authority (RTA), that the number of Emirati employees working at Serco, the Dubai Metro Operator, currently tops 127 employees; which is 11% of the total workforce employed in the metro management & operation by the said Co. "The percentage of the UAE citizens employed at top management positions in Serco is as high as 40%, and the percentage of those employed in intermediate management positions is 28%.
"Every train is thoroughly inspected once every three days," said Ali Abdul Qader, Director of Rail Maintenance Department at the Rail Agency of the Dubai Roads and Transport Authority (RTA), who gave Gulf News a guided tour of the various maintenance and repair facilities.