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RTA introduces smart device to enhance customers service experience

Commenting on the new device, Ahmed Mahboob, Director of Customers Service at RTA said, “The self-service kiosks are smart devices that enable customers to process various transactions themselves, thus obviating the need to visit the service centers, and accordingly save their time and effort.”

RTA introduces iPad Apps

The Customers Service Department, Corporate Administrative Support Services Sector, Roads and Transport Authority (RTA), has provided iPads to supervisors of Customer Service Centers in a new initiative themed “Ipad Makes Them Nearer To You” with a view to keeping supervisors of RTA Customer Service Centers in Dubai Emirate closer to visitors and employees as well.